Information Technology Services
Providing technology and consulting services to support classroom teaching, laboratories, and other aspects of the academic and research programs is a strategic priority for Lehigh University. Over 480 ITS-supported Macs and Windows devices are distributed across campus in over 17 computing sites and 100 classrooms.
Students and faculty have access to site-licensed software applications and central and cloud-based file storage from on and off campus. ITS provides software at public computing sites for general word processing and spreadsheets, mathematical and statistical packages, and specialized applications for scientific and engineering work. Generative AI tools are also among the software resources available to the campus community, supporting research, teaching, and creative exploration. Over 90 software titles are also available in a virtual environment through the LUapps service.
Lehigh provides access to two high performance computing clusters for large scale scientific computing and a Ceph-based data storage cluster. These provide more than 7,000 computing cores with 50TB total memory, more than 200 GPU devices, and two petabytes raw storage available to tackle the most complex and demanding research projects. For more information, see Research Computing. University computing capacity and Internet bandwidth are continuously being increased to meet escalating demand.
The Center for Innovation in Teaching and Learning supports faculty innovation and adoption of instructional technology--see the Faculty Development section of this catalog for details.
ITS provides technical support for the many computer classrooms, suitable for individual hands-on instruction. Most Lehigh University classrooms are equipped with permanently-installed computer projection systems. Equipment is available through the Digital Media Studio to enable faculty or students to give computer-based presentations in any space.
Lehigh deploys more than 4,400 Wireless Access Points throughout campus, including student housing, to provide the best wireless experience for teaching and learning, and social activities. In addition, the campus is connected to 3 regional diversified 20Gbps Internet Service Providers (ISPs) for performance and redundancy and Internet2 at 100Gbps.
Information Security
Lehigh’s information security program is designed to protect the integrity of our research, the privacy of our community members, and the availability of the systems that enable teaching and discovery. Led by dedicated security professionals and governed by institutional policies developed in partnership with academic and administrative leadership, the program reflects a commitment to safeguarding our community that extends across the entire university.
Student Services
ITS provides a wide range of computing services for students, including a Help Desk in Fairchild-Martindale Library, Student Technology and Repair Services (STARS) to provide technical consulting on student personal devices (laptops, phones, etc.), printers throughout the libraries and public computing sites, the Digital Media Studio, and Lehigh Emerging Technologies Lab (“LETs Lab”) where students can learn about the academic uses of cutting-edge technologies such as AI, AR/VR, and GIS.
ITS also provides students with software that can be downloaded at software.lehigh.edu. And each semester, ITS offers seminars where participants learn how to use software applications of all kinds for academic, creative, and administrative purposes. ITS professionals also provide web-authoring software and guidance, research computing support, and, through seminars and policies on the use of print and electronic resources, help students learn computer and information ethics and safe computing practices.
Student Employment
Student assistants are essential for the operation of Information Technology Services. We provide hundreds of undergraduate and graduate students with real-world, hands-on opportunities to explore their areas of interest, discover their passions, and build professional skills that complement classroom learning.
Student employees gain and develop a broad range of competencies including programming, computing and networking, information security, as well as leadership, problem-solving, customer service, collaboration, and communication skills. Students can learn more about work opportunities at the job fair, held each fall, and on the LTS Student Employment webpage.
